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Chapter 288
Born Again: A Journey of Love Rediscovered Novel Chapter 288
In this way, time began to pass bit by bit, but what was confusing was that during the half-hour waiting time, the front desk clerk who said he would help them find their luggage never appeared again.
Soon after, a lobby manager named Bian Qiang came over after hearing the news and said he would help them handle the matter.
As a result, after Che Zhuluan talked for a while, everyone understood what Manager Bian wanted to express. His meaning was very simple, that is, he did not admit that the number of luggage stored was fifteen. Instead, he categorically stated that they had stored Thirteen items.
Because the number of luggage was not clearly written on the receipt, only the amount of the luggage was kept.
"I'm really sorry that it affected everyone's stay. Can we refund the storage fee?"
May I? It’s okay with your mom.
Everyone in 208 laughed. The combined value of the two luggages is nearly 30,000 yuan. Can you just return the 300 yuan and pretend it never happened?
"Manager Bian, if we really only have thirteen pieces of luggage, why do you want to refund the money to us? Your words are a bit contradictory, right?"
Lana Wei found Hua Dian directly and choked him back with just one sentence.
Manager Bian's face changed, and he said to himself that they were all young and looked like stupid and clear college students, but he didn't expect that they didn't step into any traps, which really surprised him.
How did he know that working under a boss like John Qin, a pit like this was too low-end for them.
"Whether you agree to the refund or not, we did only accept thirteen pieces of luggage anyway."
Susan couldn't help but frown: "Where's the waiter just now? He just confirmed that there are fifteen items, and he said he would help us find them."
"Sorry, miss, we have more than fifty waiters here. Do you know his name? I'll call him over right away and ask."
Lana Wei was stunned after hearing this, and immediately understood that the waiter who entered the staff passage for the second time was actually hiding in order to pretend that he was not there so that the manager could deny that they had stored fifteen pieces of luggage.
"That waiter's name is Zhao Jiale."
John Qin, who had been silent until now, suddenly spoke: "The festival is wonderful and the joy is joy."
The manager was stunned for a moment. He didn't expect that they could really say Zhao Jiale's name. He was speechless for a long time before he said: "Um... I'm actually a new employee recently. The waiter still doesn't recognize him. Do you know his job number?" Really? I'll use the walkie-talkie to call someone for you."
John Qin smiled: "Who would remember the employee number of a hotel front desk? Besides, if you remember the employee number, you can check our luggage?"
"It should be okay, sir, but it will be in trouble if you can't remember your job number, because we have many temporary workers here who come to work part-time during the summer vacation."
"Since you said that, I have no choice but to remember. His job number is AC050031. Call him."
Lobby manager:...
After a long while, Manager Bian spoke on the walkie-talkie, and the disappeared waiter reappeared, but he said that he was not the one who contacted him when the luggage was stored, and he didn't know anything.
In fact, what he said is true, because the hotel has morning and afternoon shifts, and the waiter who helped store luggage in the morning was indeed not him.
"Since you don't know how many pieces of luggage there are, what are you looking for?"
The waiter named Zhao Jiale lowered his head: "I just went to the storage room and looked around, but I didn't confirm that it was fifteen pieces of luggage."
John Qin was annoyed to death: "Stop beeping and check the surveillance. It's annoying as hell."
"Our surveillance..."
"Your surveillance system is broken?" John Qin stood up and took the walkie-talkie away from his hand. "Then call the police first and then check. It's your choice."
Manager Bian pursed his lips and said, "Guests, please go this way. I will take you there."
So, everyone in 208 followed Manager Bian to the monitoring room, checked the monitoring footage from this morning, and finally confirmed that there were indeed fifteen pieces of luggage.
Manager Bian's face looked a little ugly. He didn't expect the picture to be so clear. John Qin didn't want to be verbose anymore and asked Lana Wei to call the police.
After the police arrived, the manager surnamed Bian showed a much better attitude. He also admitted that the hotel was not working properly and said that he would help them find their luggage, but they could not guarantee when it would be found.
"We have a lot of things to do next, and we don't have time to wait for you to find it. Since the luggage was lost by your hotel, let's pay the original price first. After the luggage is found, we will refund the money to you."
John Qinqian raised his finger and made a sign of three, indicating the amount of compensation the hotel needed to pay.
What he wanted was definitely not the 30,000 yuan, but he knew that if they didn't keep the money in their hands, it would be difficult for them to seriously help find their luggage. By then, they would really have to wait until the end of the Year of the Monkey.
"Pay compensation first? This is definitely not allowed. We have not checked whether you have these things in your bag. You can't just say 30,000 and we really have to pay 30,000, right?"
Manager Bian looked at the police officer sitting next to him: "We will cooperate with the police in actively searching for him later, but there is no rule for any hotel to pay first."
John Qin thought for a moment: "Manager Bian, where do you think my accent is from? If your guess is correct, I will go back and wait."
"It should be further north, right?"
"Damn it, you know I'm a foreigner and you want to buy time, right? And every time you call me, you say you're looking for me?" John Qin slammed the table.
Manager Bian: ...
The police officer sitting on the sofa also spoke at this time: "Sir, don't worry, we will also actively investigate and help you find your luggage as quickly as possible."
"There is very important information in our computer and we must retrieve it today. This is the hotel's fault and we should not bear the consequences."
"But it takes time to find something. It's not yet certain whether it was stolen or left somewhere."
In short, after negotiating for an entire afternoon, the hotel refused to pay compensation first. John Qin refused to agree to anything, because he knew that as long as they left Shanghai, the hotel would find various ways to shirk responsibility.
If it was taken away by an internal employee, then no matter how powerful the police are, they may not be able to find it. He has seen this kind of thing too many times. The main idea is to make a big issue into a small one. If it is made into a trivial matter, the only one who will suffer in the end is you.
But that won't work this time, because it's Suna's computer.
You know, Zhihu's upgrade all depends on Susan and his project team. If the computer cannot be found for two or three months, or is completely lost, a lot of the early work will be in vain.
Seeing that negotiations could not be reached, Manager Bian had no choice but to call the general manager.
The general manager of this hotel, surnamed Qiu, had a tough attitude. He first expressed his willingness to cooperate in the search, but also said that it was impossible to pay compensation in advance.
"We will definitely help find the luggage, but it is impossible to pay compensation first. Moreover, we did not unpack and inspect the contents at that time, let alone confirm the value of the items. Guests, please don't make unreasonable troubles and wait for the results."
His unreasonable words made everyone in 208 furious: "What do you mean by unreasonable things? We paid the storage fee!"
Manager Qiu's expression remained unchanged: "I'm sorry for the slip of the tongue, but this is the truth. If the luggage is found later, we will notify you as soon as possible. Let's do this for today."
His tone was soft and hard, as if he didn't care at all, and his attitude was quite high.
John Qin laughed, and thought to himself that he was pretending to be crazy, and he really thought of himself as a stupid college student, and even sang along with his shameless face and red face.
But outsiders just have no choice. Firstly, they have no connections, and secondly, they don’t have time to wait. They simply can’t afford it. No matter how angry they are, they still have to compromise in the end.
So the two of them were arguing together, neither one willing to give in, until a soft and soft tone suddenly came from the solid air, and the conversation was suddenly interrupted.
"Hey, Auntie."
"I, I came to Shanghai for fun, but I didn't mean not to tell you. Also, I lost my luggage."
Nancy Feng said the name of the hotel and found that everyone turned to look at him, so he hugged John Qin's arm tightly, his expression became colder and colder, but his voice became quieter and quieter.
Upon seeing this, the police officers, managers, general manager, and staff watching in the lobby couldn't help but glance at the little girl, but no one paid attention to it, just regarded it as a small incident, and continued to remain silent.
Since we can't negotiate, let's keep spending. Some people are tourists and some are locals. It's clear who can afford it and who can't.
It is impossible to pay compensation first. Even if the luggage is really not found, they will only pay ten times the storage fee.
Fifteen pieces of luggage, the premium is 300, the premium for the two pieces of luggage is 40, even if the compensation is ten times, it is only 400, plus the storage fee of 300, the total is only 700.
As for thirty thousand? Don't even think about it.
Manager Qiu has been in charge of the hotel for the boss for many years and has dealt with all kinds of difficult things. He knows that many guests will be very angry when they are dissatisfied, but in the end, he is unable to do anything but compromise.
He is very confident.
But what happened next was far beyond their expectations.
About half an hour later, three police cars suddenly drove to the hotel. The leader was a middle-aged man in casual clothes, followed by several police officers. They walked over with steady steps.
Seeing this scene, the two police officers responsible for mediating the dispute immediately stood up and saluted.
"Captain Chen, why are you here?"
"Didn't you say your luggage was lost? Tell me about it first. What's going on?"
"?"
The police officer was confused, thinking that they hadn't reported the situation yet, so why did the captain know about it so quickly?
Manager Qiu, who had a cold face, couldn't help but sit up straight, his eyes a little surprised, and he seemed a little puzzled.
But before the two police officers could speak, another engine roar came from the door of the hotel. Then, three black cars stopped steadily, and three men in suits and ties ran panting into the brightly lit lobby. Also gather here.
Manager Qiu stood up immediately after seeing these three people. It was for no other reason than that the people who came were the big boss and two shareholders of their hotel.
But ever since he started working in this hotel, he seemed to have never seen such a nervous expression on the boss's part.
"Boss, Mr. Zhang, Mr. Sun, why are you three here?"
"Where's the luggage?" The hotel owner looked at him with a gloomy look.
Manager Qiu was stunned for a moment: "What...what luggage?"
"Where is the Feng family's luggage that was lost in our hotel? Such a big thing happened, and you are sitting here quite safely. Don't you know how to find the luggage?